Returns & Exchanges
At Online Fabric Store, we want you to be completely satisfied with your purchase. If your fabric or garment isn't the perfect fit for your project, you can return unwashed and uncut items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully fold your unused fabrics and place them in the original packaging or a secure mailer to ensure they arrive in pristine condition.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
